* This loan scheme is for Chippenham residents only *
Better insulation can save energy, save money on household bills and reduce greenhouse gas emissions and help transition to net zero.
Thermal imaging cameras can help by highlighting and identifying where heat is leaking from buildings e.g.
- from roof space due to poor attic insulation
- from windows and doors due to lack of double glazing
- from walls that could benefit from cavity wall insulation.
To help the people of Chippenham save energy and working towards the goal of making Chippenham carbon neutral by 2030, Zero Chippenham, supported by Chippenham Town council, has purchased two thermal imaging cameras which are available to be borrowed free of charge by residents of Chippenham.
The scheme is run by volunteers here at the Zero Chippenham community group.
The Cameras
Zero Chippenham has two Teledyne FLIR thermal cameras: one for Android phones, and one for iPhones. You will need to identify which type you need.
The FLIR camera plugs into the charging port of your smartphone. You can then download the FLIR software app. This converts your phone into a thermal camera. The images you see show heat – brighter colours for warm areas, dark colours for cold areas
How to apply
To borrow a thermal camera:
- Complete the online form below
- Zero Chippenham will then contact you by email to arrange a suitable time and date to collect the camera.
- Collect the Camera from the arranged time and place
- Charge the camera with the included cable (it will run for about 20 mins)
- Install the FLIR ONE app on your phone
- Plug the camera into your phone, go outside and point it at your house to see a heat map, it will work better on colder days
- You can use some of the links and advice below to analyse the heat loss from your house, and work out where you may need better insulation, or retrofits are best applied
- Return the camera
If you still have difficulties, you can email Zerochippenham@gmail.com for help.
Form to request a camera loan
To borrow a camera, please complete the form below. If you have difficulties viewing it on this page, you can complete the same form here instead. If you still have difficulties, you can email Zerochippenham@gmail.com for help.
Frequently Asked Questions
Is there help available on how to use the thermal camera?
Octopus energy have a similar scheme using the same camera, and they have a useful web page and tutorial video:
https://octopus.energy/blog/flir-thermal-cameras/
Additionally, the manufacturers, Teledyne, have a video here:
https://flir.custhelp.com/app/answers/detail/a_id/1784/~/plug-in-your-flir-one…-message
How do I install the software?
The FLIR ONE software can be downloaded from Google Play (for Android phones) or Apple Store for iPhones. The software is free of charge. The official logo for the app is shown below. There are some unofficial apps on the app stores but the official FLIR ONE app is from the manufacturer Teledyne systems.
Tip – the small wheel on the camera allows you to adjust the length of the USB C or iPhone connector. Before removing your phone case, try extending the connector. Once inserted readjust so the camera sits flush with your phone case.
Whilst the camera has so far worked on most phones, an issue was found with a Samsung S8 where the software was incompatible. It may be possible to download legacy software from the manufacturer Teledyne for older phones.
How much money will it save me?
It could show you where to insulate your house to save money on heating bills. How much you can save depends on your house and the action you take.
Will the camera flatten the battery on my phone?
No. The FLIR has its own battery, and has to be charged separately using the charging lead provided. The camera will run for around 20 minutes when charged.
I can’t get the software to start?
There are some troubleshooting hints on the Teledyne website.
Zero Chippenham experience suggests you check:
- Is the battery charged?
- For android devices, ensure ‘OTG’ is enabled.
What does it cost?
The camera was bought with money from Chippenham Town Council. There is no charge for borrowing it, although a voluntary donation of £5 if you can afford it would be appreciated, and will enable us to replace the cameras if they wear out.
How long can I borrow the camera for?
This is agreed when you sign the borrowing agreement. It is normally a few days.
How can I understand the results?
The Octopus video is a good place to start, but there are lots of other helpful videos on YouTube.
When is the best time to use the thermal camera?
The camera shows relative temperatures, so it is best used when the outside temperature is below 10 degrees C.
What does FLIR stand for?
Forward-looking infrared
What types of phone is it suitable for?
Android version: Any Android phone with USB-C connector
iOS version: Any iphone or tablet with a Lightning charging port
When you’re ready, submit the form above to get the ball rolling
Where Can I find Help on Keeping my home warm?
The Energy Saving Trust offer Help and advice here
Warm and Safe Wiltshire can also offer advice and possible access to grants here
Zero Chippenham 